0843 504 9320

Calls cost 7p per minute, plus your operator’s access charge. This is a call forwarding service which will connect you directly to the official helpline.

Amazon has quickly become the number one US online retailer and is now a fixture worldwide. Despite them solely operating as an online entity they also have a big need for a call centre in the US and UK. That’s why you can opt to give them a call and find the phone number that you need, pick out the specific number and get directly through to the department that you require.

Amazon UK Phone Number

If you’re based in the UK and wish to speak to their British team then dig out the UK helpline numbers from this page. Although they’ve not got an extensive call centre with a big team, they do have a helpful company that will try their hardest to answer you queries.

Contacting Their Team

Whether you need to contact them over Amazon shopping, deliveries, mobiles, faults or complaints, you should first attempt to get in touch via e-mail or from your account. If that fails then you should use their phone numbers that are placed on this page and speak to an advisor directly.

Amazon UK Contact – 0800 279 7234

Our team have carefully unravelled the numbers to assist you, find the right one that coincides with your request or query.


Kindle Enquiries

If you have enquiries that regard your Kindle or an account then it may be quicker to troubleshoot online but if you still find yourself struggling without direct help from their technical team then you should give them a call. Find the best contact number for you and you will be able to interact with them straight away.

How to Complain

You can contact their customer services via telephone, e-mail or by simply complaining through your account. The most effective way to file a complaint at amazon is to do so online.

  1. Login to your account and click onto “Your Orders”
  2. Find the order in question and click onto it with “View”
  3. Report a problem and fill in any details that can help their staff resolve the issues

Contact Them via E-mail

There are other ways to get in touch with Amazon including their e-mail, your account and by post. If you wish to send a message then you’d be best to do this through your account options. If you’d like an alternative then write to their head office with a formal letter. Their address is:

1-9 The Grove