Virgin Media

0843 504 9330

Calls cost 7p per minute, plus your operator’s access charge. This is a call forwarding service which will connect you directly to the official helpline.

If you’re in need of the Virgin Media telephone number then you are in the right place, our team of experts tirelessly search out the phone numbers that you need and provide them here. Virgin is a purveyor of many services and are known leaders in travel, media, trains and more. Their telecommunications company offers broadband, a phone line, mobile service and pay TV, if you wish to join or contact this company then find the contact details here.

Here at Breath Takers, we help you take yours and eradicate any stress of phoning your TV or broadband provider. We are not a part of any companies listed on this website and simply just find all our details from the public domain.

Virgin Media Telephone Number – 0345 454 1111

We have compiled a list of telephone numbers that will help you reach their operators, so if you’d like to get in touch with their team about your broadband, making a complaint, joining, upgrading or downgrading then phone the number that you need.

Reasons to call include:

  • To join TV or Broadband services
  • Cancel your service
  • Make a complaint
  • Changing your tariff
  • To upgrade or downgrade
Department Contact Number
Accounts & Billing 0345 454 1111
Broadband 0843 504 9330
TV 0843 504 9330
Mobile 0345 600 0789
Phone 0843 504 9330
Moving Home 0345 454 1111
Upgrades & New Products 0800 952 8046

How to Complain

If you wish to make a complaint to Virgin then follow these steps:

  1. Find the customer service or complaints phone number and contact them
  2. Tell them of your concerns and if they aren’t dealt with send an e-mail with the complaint reference.
  3. If it’s still not resolved then get in contact with an ombudsman for advice.

Virgin Media Broadband

We have brandished the Virgin Media Broadband contact details on this page so if you wish to join their service or discover some of the latest tariffs and monthly deals, be sure to give them a call or visit online to find out more. You can also call this department if you need to troubleshoot with online issues or internet speed worries.

Write a Letter

Their call-centre is very helpful and the customer service is undeniably second to none, but its best to use the specific phone numbers to avoid being put on hold. If you’d rather enjoy the good old fashioned way of communicating or need to write a formal letter then you should write to the following address:

Virgin Media Limited,

Bartley Wood Business Park,

Bartley Way,


RG27 9UP,

United Kingdom